Harley-Davidson CVO rolls out four 2011 models
July 29, 2010
Harley-Davidson Q2 2010 results show progress
July 22, 2010

Additional News




Testimonials
Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.

"I just wanted to to thank parts and Mitch(SERVICE) and John(TECHNICIAN) for the help getting my 09 FLHRC back ON THE ROAD. John repaired the brakes in the parking lot in a few minutes! Having the service dept. open Monday for travelers GREAT IDEA! THANKS AGAIN, John Brookville, Ohio"
By: John    Brookville,OH
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"This is the 3rd bike I have purchased from Salk Lake Harley Davidson. I have always been treated excellent. Everyone I have worked with has been great."
By: Jim    Salt Lake City,UT
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"Hey Blake, Bruce & Julie Atwood here, didn't get a chance to say good bye today. It was great talking with you. We hope to see you on the MDA ride. Your service department was as great as the rest of the dealership. You tell your bosses that i would recommend my friends and family from California to Salt Lake City Harley. You have from the start been awesome to deal with. We are always treated like family. What a great concept in "customer service" wish I could find half as much hospitality in any other business I deal with. You take care and be safe out there , we look forward to seeing you on the road."
By: julie    draper,UT
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"A+ THIS IS THE BEST I'VE BEEN TREATED OUT OF ALL THE H-D SHOPS IN UTAH, NEVADA, OR ARIZONA BY FAR THE BEST! I TOOK MY FAMILY IN WITH ME TO LOOK AND WE WE'RE ALL TREATED LIKE FAMILY! MOST SHOPS FROWN ON KIDS BEING IN THE STORE BUT YOU GUYS WE'RE GREAT THANKS AGAIN! CUSTOMER FOR LIFE CODY P"
By: CODY    MAGNA,UT
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"I've been a customer since July of 2006 when I purchased my 07 FLSTC at Salt Lake Harley Davidson. From the Sales help I received from Mark Larson, to the great customer service of the Parts Department, and the professionalism of the Service Department, Every time I visit Salt Lake Harley Davidson my expectations are exceeded. I don't want to leave out the Motor Clothes Staff who are always friendly and helpful. Thanks to everyone, you have made me a customer for life."
By: Paul    Murray,UT
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"The Salt Lake Harley Service department, Parts department and Motorclothes department are all FAST, FRIENDLY and ALWAYS there to help answer any questions I have! They treat me not only like a valued customer, but as a friend too. Would not take my bike any where else! Thank You Salt Lake Harley!!!"
By: Steve    Salt Lake City,UT
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"I have been dealing with Steve in Parts who has been very helpful with my 05 FLSTC. His experience cannot be beat. I would recommend talking to Steve if you need someone honest, resourceful and patient! He will even call you when the part arrives! "
By: Anonymous    draper,UT
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"Jim and the rest of the staff at South Valley, you made my first Harley purchase very enjoyable.It felt like I was buying from an old friend from the moment I walked in the door. Instead of trying to sell me a bike you helped me buy a bike and helped with any question I had in the process. I will always have great respect for everyone at South Valley and will encourage everyone I know to see you when looking for a bike"
By: Kent    West Jordan,UT
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"Blake was our salesman and he was awesome. I hope he sees this, you did a great job of putting this difficult deal together. As you know my husband is very sick and this bike was a dream of his for a long time. He now gets up everyday and rides or just looks at his bike. Our daughter and son in law came from California to sign the papers on this and you made that all so easy. Thanks again for everything and we hope to see you out there. Julie Atwood"
By: julie    draper,UT
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"PARKER came thru. once again! i cant remember the last time i have had equal or better customer service any where! it's the people like parker that can make a business great and keep you coming back! and in my opinion he does this very well! thanks JOE for having people like parker working for you! JEFF B. "
By: JEFF    west jordan,UT
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"Jim & I are so pleased with all the staff at your dealership. A special thanks to Frank in helping make our trip to Salt Lake City memorable. Since we got back we were fortunate enough to take them out for an afternoon ride. We have continually expressed to our friends that wish to purchase their own Harley that they should seriously consider your dealership. Thanks again!"
By: Kerry Novak    Lloydminster,AB
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"Thank-You Karla for giving us a ride last Saturday during the "Ride for life" police escort. Our Bike blew a belt in front of the SL Harley shop & she was kind enought to go out of her way to take us to the hotel to pick-up the suv & trailer. South Valley Harley you have one awesome employee!!! The world is full of wonderful people & her name is KARLA. Thank-you Thank-you Thank-you!!! Woody & Trish"
By: Woody & Trish    LaBarge,WY
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"Just a quick note to comment on the ride and concert last week-end. It was fantastic. This was our first major event, and it most definatly did not disapoint. We rode over from Elko with another couple going over was great, the day hot-hot-, the night back, well that did not happen quite right. The couple we were with blew a tire on the salt flats. The wind was horrible. We finealy had to call home for a pick-up to get their bike. Then it started raining. Oh well. We all loved every minute of it. Thanks ever so much for making this event possible."
By: Ed / Karen    Elko,NV
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"It was really a great experience and it added to the experience of purchasing a new Harley, the sales person, Wendy was great to work with and made the experience even better."
By: James    Murray,UT
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"We came to your store close to closing time on Friday. We have to travel 3 1/2 hours to get to your store. Every person that helped us was kind and very helpful. Everything that we needed that day you had in stock. We were impressed by your variety. We appreciate the two ladies that stayed to help us after the store was closed to make sure that were satified and that we had EVERYTHING that we were looking for. Thank You, Thank You. We know exactly were to come for customer service and selection. We can guarantee that we will be back for all our Harley needs. Thanks !!!!"
By: Monica     Rock Springs,WY
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"want to say thanks again to Parker for his Great service and customer relations! I cant say enough about what a great person he is, he really does care about making everything right and he does this! also want to mention that Lloyd is one of the most polite people that i have ever met, he is also attentive to the customer's needs! and thanks to jessie back in the shop for his skills and patience! Jeff "
By: jeff    west jordan,UT
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" thanks to Mark Larson for the help with the purchase of my sporster 3 years ago he always treats me like a friend and thanks to James Parker for help with services I like to drop in to say hi and look around."
By: kelvin    west valley,UT
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"A+ TO PARKER ONCE AGAIN! HE WENT FAR ABOVE MY EXPECTATIONS! JEFF B."
By: JEFF    WEST JORDAN,UT
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"I want to give a big THANK YOU to Amy in Clothing, Blake and Frank in Sales and Wayne in Financing, for all the help and making sure my wife and I had the best experience in the purchase of our first Harley-Davidson. These people made sure we were well taken care of and that we met with others so that we could feel welcome if we needed to come in for any other reason other then to look around. Well Done!! This is what other places lack."
By: Ralph    Tooele,UT
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"I can’t thank your Dealership enough, from buying the Motorcycle to buying the parts to make it mine, to putting all of it together and making it run and sound and look so good, Joe Timmons you have the greatest people in the world. Thanks to all of you Virgil Bruce Rasmussen PS My Ultra is the most, and just right for me"
By: Virgil Bruce    Herriman,UT
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"A+ CUSTOMER SERVICE . FROM THE GUY WHO JUMPED OFF A FORKLIFT TO HELP ME UNLOAD MY BIKE. TO THE SERVICE WRITERS WHO LISTENED & DID WHAT WE TALKED ABOUT ,AT THE PRICE THEY QUOTED. I HAVE HAD EXTENSIVE CUSTOMER SERVICE TRAINING, YOUR SERVICE WAS TEXTBOOK. I WILL HAUL MY BIKE UP FROM UTAH COUNTY AGAIN WITHOUT HESITATION. THANKS AGAIN,GARY CHALK"
By: GARY    ALPINE,UT
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"My purchase of my trike was so great. My husband had purchased a bid ultra classic in 2006. You guys were great with assisting him and also you've been great with all our service needs sence then. But today I purchased my first harley and you guys were so great makeing shore i was introduced to service and parts and even to girl in your clothing department. I was so excised and you did over look my sillieness and made shore you spent as much time with me as needed showing all my options on my back and it's opration. Thank so much for my beautiful bike and all your careing patience"
By: Barbara    WEST VALLEY CITY ,UT
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"This is now my 3rd Harley I bought from SL H-D and each time I had a team of people that put my and what I was there looking first. I will not buy another bike anywhere else."
By: Willie    Tooele,UT
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"I have always wanted a Harley and finially have the chance to purchase one. Frank and Heather in sales have been great in helping me get the information on the bike that I've wanted. The Accessories have been very good in ordering things that I needed for the bike. So, thanks to those who cared."
By: Ralph    Tooele,UT
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"Jim is an awesome sales associate. I would recommend South Valley to any of my friends. The staff at South Valley made me feel welcome and answered all of my questions and concerns without making me feel like an idiot. Thank you very much for making this purchase feel like an enjoyable experience. I look forward to doing business with you again for all my H-D needs. Thanks, Jeff"
By: JEFF    EAGLE MOUNTAIN,UT
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"I had great service from the sales people in the Pre-Owned department in finding and helping me get my '97 Sportster 883. Frank gave me a great go around on the bike and explained everything to me when I came to pick it up. Wayne was very helpful in the actuall sale of the bike when I paid for it fully. All in all I had a great experience and will be back for service and parts for my Sportster. I had a great experience in buying my first bike."
By: Joseph    Murray,UT
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"This is my second Harly that I have gotten and both where sold to me by Mark Larson. He and Wayne are a great team, and always very willing to go the extre mile to get all the details right.Kelly in parts is the back bone of the word help, all you do is call him and tell him your name and he know your bike and you needs. I tell my family to see him and he knows what I want for B-D and Xmass ect. Great place to buy from. All my service has been done by Pete at South Valley, on both of my ride, He knows his stuff."
By: Gene    South Jordan,UT
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"I had thought of buying a harley for a long time. My father in law bought one that sparked the intrest even more. So one day i went into the used bikes. Blake was there. I was asking him lots of questions. He was very patient with me. He helped me pick out the very best bike for me. It was a 2007 Heritage Softail. He said that it would be a good bike to learn on and that i would enjoy it very much. He explained to me the differences of each bike and why this one would be the best one for me. Then it came to the financing. He put everything through and we got an approval right away. It was a little bit higher payment than i wanted so he checked other options for me as well. When i bought my helmet the same day Renati helped me. She was very nice and patient with me. Then a few months later i had to come in because i lost a screw in my helmet. All the girls up front were very helpful. I later bought some chaps as well. They were more than helpful then as well. They all remember me as an individual.. I really enjoy every time i come to the shop. It Makes me feel like i am a part of a family...... Way to go yall"
By: Steve    taylorsville,UT
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" Blake, you assisted me in getting a great deal on this bike! Troy was a wizard at gathering all the parts I ordered. parker, you guys put together a real work of rolling art for me! Thanks to all of you guys and your departments as well! This '08 Night Train is above the normal picture of any of them. Blacked out with a trace of chrome and loud. She's a real eyecather! Thanks again guys!"
By: Leo    Elko,NV
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"I recently purchased a XL1200 Sportster and after looking around decided to sign up for the RidersEdge course thru the SLC dealership. We had a bump in the road with scheduling but Joe Timmons was wonderful in working with me, and wanting to make a happy customer. My instructers Bryan & Heather were so patient and understanding. They were right after my first day on the riding course, I could ride! The time they took with the class and the understanding and good humor they showed really gave me confidence. They take you on a great tour of the dealership the first day . Each dept. head was so excited that those in the class were taking it and we were lady riders. You can tell each employee loves working there and that goes back to thier wonderful owner Joe! Keep doing everything you are already doing and you will make alot of future Harley owners & riders dreams come true as you have done for me. "
By: Janell    Murray,UT
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"I had been coming in for years before my purchase and everyone was alway helpful regardless if I purchased something or not. You took care of me and I will give you my business Thank you"
By: David    Farmington ,UT
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"Service was a little slow on getting my Sportster in. But when Glenn and Company found out I needed the Bike for my DMV Skills Test, 0 mistakes by the way, They all bent over backward to get my bike serviced and fixed so i could have it. I would have given out five star service except for the 30 hoursit stayed where I parked it after my scheduled service time. Special thanks to Nathan Champneys for staying late and getting her finshed in time for my test. And a big Thank you to Glenn Benner for your most professional and superb customer service."
By: KEnt    West Jordan,UT
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"just want to give PETE working in the sandy shop a pat on the back! i found out that he worked on my sporty last time i had an unexpected problem, the bike came back cleaner than when it went in! i happen to run into pete and he asked if everything was ok, pete knew how particular i am about my bikes and he treated it like i would have! its great knowing there is people like him that not only does great mechanical work but cares about keeping the bikes clean and in order! even though we may not see the techs working in the back they need a special thanks for what they do! Pete is very much deserving of this! and thanks to JOE for keeping people like PETE around! it is noticed!! regards, jeff "
By: jeff    west jordan,UT
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"Outstanding experience, Mark and Joe, outstanding to work with. Mark bent over backwards during the sale and answered all questions we had. Have known them for years but they went above and beyond. "
By: Mike    Riverton,UT
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"just want to thank glenn and jake for taking care of me!, had a unexpected problem and had to take my sporty in! they took care of me and my bike and got it back as soon as they could! i think these two guys are great and really do care about the customer and his needs! they have a tough job to get so many bikes in and out and still remain very dedicated to the customer! but they do! thanks to the both of you! jeff b."
By: jeff    west jordan,UT
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"Atta Boy(s) I just wanted to let you all know that I am very pleased with my recent service experience. Glenn and his staff were very professional and my scoot was back to me within the estimated time frame. I especially want to thank Pete Wieringa for a very professional and job well done. This bike never ran so strong and has met all my expectations of what a hopped up Harley can be! Thanks to all your staff for all you do! Stinky Bikers Against Child Abuse Inc."
By: Bob    Tooele,UT
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""wendy in financing is so easy to work with, not only does she know what it takes she is very friendly and professional, you can tell wendy puts the customer first, my wife and i have purchased many bikes from sandy and there have been little or no questions from me because she does her job so well! she wants you to feel good about doing business at the h/d sandy dealership, and i must say she has always done that with us! we pay top dollar for these great bikes and you should expect great service as well, with wendy it is always great service and a blast to be around her! i know that i can expect the very best professionalism, courteous service from wendy all the time weather you are buying a bike or just walking past and having her say hi! she is a valuable piece of the h/d sandy dealership puzzle, i hope she will always be there!" sheri in motor clothes is aw-some!, she is always so friendly and even if she is across the room when i walk in always says hi! she has helped me and my wife so many times with purchases, returns, exchanges and advice with the up-most professionalism and courteous service! she keeps plenty of a variety of motor clothes and accesories, i have never not gone in looking to buy and not found something! i think sheri is very customer oriented and a real asset to the sandy dealership, she would be greatly missed if she ever wanted to leave!, so keep her happy so we can keep her there!! its people like sheri that keeps me wanting to do buisiness at h/d of sandy! regards, jeff b."
By: jeff    west jordan,UT
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"I've had my '95 FLHTCUI in twice now for service. I was hesitant to bring it in because I was worried both that it would be unreasonably expensive and also I've heard horror stories about dealers who refuse to work on Evos because they don't employ guys who know how to wrench on them anymore. Both fears proved unfounded. Extra props to Parker. Not only is he as nice and professional a dealer service technician as I've ever encountered, he remembered me (by name even) and my bike when I brought it in the 2nd time. He took great care of me both times. Very impressed."
By: Matt    Bountiful,UT
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"Mark *** Wayne *** Blake ***** I decided I wanted to get back into motorcycle riding after sever (17) years of not ridding. Like Most people I start looking at the want ads and see what was out there. I hate buying used because you never know what you’re going to go. So I started checking out new bikes and it lead me to the Harley. We filled out a credit app and a few hours later Mark called and talk with my wife and gave her all the detail. I walked in at 4:15 on a Friday and looked at the bike and decided on the Red one. Wayne drew up some agreements and we started the process. We showed up on Monday and Blake was outstanding. Finished the paper work took my check for the bike and got me ready to go and was out the door Showed me the bike answered all my questions and was top notched. I don't remember the lady's name I bought my helmet and jacket from but she was blond and over the top as well. Very helpful and made the buying experience easy and worth the time. When I came back in the 2nd time she called me by name as well. Mark did answer my wife question on the phone, but didn't really give me the time I thought I deserved for a $9000 bike and more than likely my first of many H-D Motorcycles. Wayne, just acted like he was going through the motion and the opinion I got was he just thought we were tire kickers and would not be back to get the bike. When I went back in there a week later to get my Jacket as well as some Mirror extenders Mark did come back and remember me and asked about the bike and all. For that matter so did Blake and he called me by name. "
By: Robb    West Valley,YT
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"on the 10th of june I set out to find my new lowrider which is a tough time of year I learned but jim from the sales dept. of the slc dealer helped me locate one at the south valley store where scott and wendy where great to work with they showed me a the bike right away and got working on Financing and the sales paperwork right away with a hurry to take care of me knowing that I had over an hour drive to get home I was pleased to work with them and wish they worked at a dealer closer to home. send my thanks to jim at the slc store and wendy at the south valley store you guys have a great team keep it up."
By: mike    plain city,UT
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"on 5/27 while riding from oakland, ca to detroit, the alternator on my '82 FXRS stopped puting out juice in delta, ut. after buying a cheap set of jumpers and getting the bike started with the help of strangers, i rode to SLC and spent the nite in a motel with the battery charger on. the next morning i rode a short distance to your shop and was pleasantly suprised to hear james parker in your service dept tell me not only were the parts in stock but that the service staff could and would work on my Shovelhead. not the case at most dealers in the SF Bay area. i was back on the road in less than 3 hours! i made it to detroit no sweat and never saw so many volts! my thanks to james, the reps who worked on the bike and the parts and clothing staff as well, as i made a few purchase there. it's seldom the norm to get such great service and help these days. keep up the good work and i'll stop in again some day. keith karn "
By: Keith    Oakland,CA
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"SLC Harley Davidson by far one of the best dealers to work with. They follow up with you even after the sale. Salesman Jim help me with everything I needed. The service department was right on top of things!"
By: James    Tooele,UT
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"I wanted to let you know that the experiences I have had with the staff at South Valley HD have been fantastic. I own a Big Dog motorcycle and cannot say enough good things about your staff. I have been able to purchase several accessories from your parts department and your shop on State St is actually repairing it right now. Parker is one of the best service writers in the business and I am very pleased with everyone and the customer service level at both HD locations. I will never go back to the Big Dog dealership for service or parts. "
By: Travis    Salt Lake City,UT
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"i have already filled one of these out before, but i wanted to add some comments. in December i bought my h.d. and my father bought his 1 month later. Today was one of the nicest days we have had yet this year, so myself my father, and a group of friends decided we would go for a ride. we rode for about ten hours and on the trip, just felt that this was one of the better days i have had in the recent past. Thinking back the last ten years my father and i have grown apart. the last couple of months since we both bought our bikes we have seen each other more than the last five years. And hung out for the better part of a whole day when i had thought that we have grown apart too far to repair without a tragic incident happening. So i would like to thank the HARLEY-DAVIDSON of salt lake group and especially frank for helping me even though every other place i looked at bikes they ignored me, maybe thinking i did not have the means to buy. Thanks again frank you and your team helped my father and i get close like a father and son should be. And when my son turns sixteen and can ride i am sure you will be there to keep our relationship strong as well."
By: Derrick    West Valley,UT
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"I usually don't take time to do this stuff but, I wanted everyone to know that Parker in service is a true professional and outstanding representative for Harley-Davidson. Let's just say my experience could have been S*&tty but, Parker made it the other way. Thanks!"
By: Anonymous    Layton,UT
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"When I go to the parts Dept in the So.Valley shop I always try to get Joel Gray for help. He is always full of info. about parts and aftermarkets, he takes time to explain things and how to do things. Also, a hats off to Glen Benner in service, always a smile and ready to help out with all your questions and needs. Thanks Guys "
By: Gary    West Jordan,UT
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"You know I have a real hard time giving someone perfect scores when I buy something or look at something, but the experience here was awesome. Frank, my sales person, was absolutely incredible. he helped me even though I may not look like the Harley buyer being young and not your typical biker. He helped anyways without me asking for help. In my experience when you are after a specialty item, and a harley definitely is a specialty item, salespeople generally look at customers with a look of money. I didn't buy an expensive bike but was treated as though I bought the most expensive. it turned out great as I sent in two buddies and my dad to one. thanks to you and your team Frank, my wife and my freinds wife aren't the happiest with you guys right now."
By: Derrick    West Valley,UT
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"Your Service Dept is World Class! I recently brought in a custom motorcycle that I built to be tuned and dialed in by Mr. Jim Moen. The respect and service (not to mention turn around time)I was shown and given by him and Mr. Lloyd Eastman the service writer was great!! i Will definitly be seeing more of you guys. Thanks and keep doing what your doing. Regards, Ben Jacobson"
By: Benjamin    Payson,UT
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"Having purchased my 2008 Road Glide in Montana, I hit the road on my way back to California. I hit the 1000 mile mark right outside of Salt Lake City, so I found your dealership and rode in at 12:10pm. You took my bike in and started the service immediately. I was able to step out, get lunch and return to have my bike serviced, washed and ready to go. I was back on the road within 3 hours. Thank you again for your great service staff. "
By: scott    Tracy,CA
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"took my sporty in with a minor oil leak with no apponitment, parker was very busy but took time to look at it! he was willing to get on it that day and also have it done the same day! man, i didnt think this kind of service was available anymore, he could have said without an appointment i would need to leave it for days! and i would have accepted this, but he didnt!, he was very vice and freindly and made me feel like i was number one! this is what sets apart people that just do the job with the people that want to take care of customers and there needs and understand how people want to be treated! thanks to joe timmons for keeping staff like PARKER! because of this you have my buisness for as long as people like parker are there! THANKS! JEFF B."
By: JEFF    WEST JORDAN,XX
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"My wife and I recently rented a Road Glide from SLC HD. Damain Johnston got me through the paperwork and had the bike ready in no time. What a great time we had riding through the canyons! I thought that our flight out the next day was 10:45 am, BUT at 7:30 am that morning in Park City (30 minutes away) that actually our flight is at 9:20 am. The store doesn't open until 9am. We take the bike back to the store and arrive at 8:15 am. At the same time Lloyd Eastman from the service dept. arrives early. Before he can even get off his bike, we plead our case. His reply "No problem lets get you going". He opens the service door up and gets the bike checked back in and we are free and clear by 8:30 am. Lloyd could have easily said that we don't open up until 9am, but he stepped up big time! By the way my wife and I made it to the airport in time to check in our rental car, check our bags and make our flight back home. I can't say enough about SLC HD rental dept. Lloyd and Damian are top notch in my book. I highly recommend renting a bike from these guys! Jeff S. Leavenworth, KS"
By: Jeff    Leavenworth,KS
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"I just wanted to say during the dmeo ride on sat AL was great!... he is a nice guy with tons of customer sevice! he always says hi and makes you feel wecome! he makes sure you are being taken care of and makes you feel like part of the family! this is what makes loyal customers keep coming back and wanting to do business! regards! Jeff B. "
By: JEFF    WEST JORDAN,UT
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"The Air Force has brought me to the Salt Lake from San Antonio, TX and my FLHX was due for its 5000-mile service. I contacted Salt Lake City HD and had a scheduled appointment within five days. When I arrive, the service manager, Jim Parker greeted me; his hospitality made me fell like a "VIP". Mr. Parker patiently answered all my questions and told me he would call when my bike was ready, not even 24 hours later he called. I pick up my bike and it was running better than it ever has. No matter what you need; service, parts or purchasing a new bike, I would recommend Salt Lake City HD to anyone. Thanks SLC HD."
By: Darren    Hill AFB,VA
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"My wife and I were traveling home from our West Coast vacation back to Iowa. We had a tire problem and had to be towed to your shop. When we arrived there was a technican helping to unload my bike the second the truck stopped. He pulled my bike inside, fixed my tire, and had us back on the road in an hour. What a great service department. FAST, FRIENDLY, AND EXPECTIONAL SERVICE. Thanks so much for all your help."
By: Andy     Wapello,IA
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"I wanted to thank you and Damian for the great experience with your rental department. I was in SLC for a conference and had a short while to take a mountain ride.Damian was professional, helpful and fast in setting me up with a nice Street Bob and getting me on the road. The ride and the high mountain air did more to clear my head anything in years - THANKS!"
By: Anonymous    Media,PA
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"Back in the clothing department, the girls are so helpful! They really know all about the product they sell and I was very impessed at how helpful they were. Always smiling and being friendly, I love shopping at Salt Lake for all my harley clothes and accessories!"
By: Anonymous    ,UT
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"Joe Timmons and Associates Let me start by asking you to pat Frank Jones on the back and thanking him for being such a huge asset to your team. What a great down to earth top notch man. When I came into the store he very patiently answered all my questions and steered me towards the ride of my life. I left there that day knowing I would buy a bike and it would be from Frank. I salute your team and will send as many patrons as possible your way! Thanks & be safe, Reo "
By: Reo    Riverside,UT
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"Your South Valley parts guy (Kelly, I think) is outstanding. The man knows his HD and aftermarket parts. The man will go out of his way to help you out and have a smile on his face. He is indespensible to you crew down there in Sandy."
By: Sean    SLC,UT
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"My husband and I both shop there and refuse to deal with Monarch HD. He purchased his bike from you in 2002, and we are hoping to buy my bike this year, we will be in touch. Also, please try to mail our sale flyers in a timely fashion. I just received the May 5, One Day Sale notice, I was so excited! However sad when I realized that today is May 10, I'm sorry I missed out. Better luck next time!"
By: Cindy    Provo,UT
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"I Have done business with many motorcycle shops in Utah and Harley of Salt Lake was the first to treat me as a friend. Your price on my bike was great! Service department is the best I have ever delt with, and Parker would always make sure my bike was road ready every season. The girls inside went above and beyond to help me get my wonderful leather jacket! I tell all of my friends that HD of Salt Lake will take good care of you and never ever take advantage of you in any way. Not so with others."
By: William (Billy)    Park City ,UT
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"Visited the dealership to obtain info about buying. Met Les Powers. No pressure at all from Les to buy. He was more than willing to answer my questions. In fact he gave me more info than I was ready to receive. When we came back to buy, Les was very patient and accommodating and helpful. Les, Wendy, and the guys in service made this purchase very easy. We would reccommend Les and South Valley Harley to anyone looking to purchase a Harley-Davidson. Thanks. "
By: Mark J.    Riverton,UT
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"Jim Hall you are the man!! I have purchased 2 bikes from SLC harley over the past 2 years, I would not do business with SLC Harley if it were not for Jim. He goes way beyond the call of duty to make sure your are taken care of and always satisfied. Last summer I was stuck with a exhaust issue in Boise ID, the local HD shop there told me 3weeks to get me in. I call Jim and he offered to overnight me parts. Bottom line Jim is a huge assest to SLC HD Please give Jim a pat on the back. Jim job well done and I will send all utah county business your way. Thanks for always taken care of me. Ryan Walker"
By: Ryan    Lehi,UT
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"This is my first bike. I bought a 2007 softail custom one week before Thanksgiving. I can"t say enough good things about your two sales guys Frank and Jim. Frank instinctively knew what model to point me towards and this softail custom is the perfect bike for me. I LOVE THIS BIKE!! Jim was very helpful through out the buying process. My first thousand mile check-up was completed the same day I took it in. I have purchased items from parts and gloves from your sales girls. Everyone at harley of salt lake is very helpful,happy,and knowledgeable. I believe these guys have been riding bikes all their life, they really know their stuff."
By: Kenny    Sandy,UT
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"KELLY IN PARTS AT YOUR SANDY STORE IS A GREAT GUY! NOT ONLY IS HE FREINDLY AND VERY CUSTOMER ORIENTED BUT KNOWS HARLEY'S!, HE IS ALWAYS WILLING TO HELP AT ANY TIME AND I THINK IS AS HONEST AS THE DAY IS LONG! ITS PEOPLE LIKE HIM THAT KEEPS CUSTOMERS LIKE MYSELF DEDICATED TO GENUINE H/D PARTS AND KEEPS US COMMING BACK FOR MORE! HE IS ALWAYS VERY CURTIOUS AND SEEMS GENUINE IN TREATING EACH CUSTOMER LIKE HE/SHE WAS THE ONLY ONE IN THE STORE! H/D SETS THE STD IN MOTORCYCLES, PEOPLE LIKE KELLY SETS THE STD THE WAY CUSTOMERS WANT TO BE TREATED! REGARDS! JEFF BRAITHWAITE "
By: jeff    WEST JORDAN,UT
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"I recently suffered a catastrophic engine failure on my 2001 Superglide on my way thru SLC. It was neccessarry to get it towed into the dealership. Your service manager I believe, one Mr. James Parker was very helpful from helping my buddy arrange (since HOG services had dropped the ball) to helping us with transport to lodging to ascertaining that my bike was not going any further under it's own power. His efforts, along with several of your shop guys whose names I did not get were most appreciated in a tough time. Thanks again for all the help. He and his crew deserve many kudos for all thre help given a stranded traveler."
By: Gary    Spokane,WA
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"Called ahead, got an appointment in short notice, work was done quickly, friendly folks, and I'm glad I choose to call and stop."
By: Chuck    Chicago,IL
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"kelly in parts at the sandy store is by far the most knowlegable, curtious, and customer oreinted person i have delt with, he is always cheerfull and willing to stop and say hi, any tech. and fit questions he is the one i go to, why... he knows what he is talking about! i trust his answers and judgement 100%.......... many of my frends share this opinion as well! keep him happy... we need him!! "
By: JEFF    WEST JORDAN,TN
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"As a individual that has requirements for travel I was lucky enough to be able to visit the SLC H-D dealership a few days ago while on travel. It is a habit of mine to always pick up a t-shirt or two of local dealership when I am in their area. I took a cab from my hotel and before I could even find my way around the store I was asked if I needed assistance by more than one person. Not "pushy" sales talk but genuine service is what was evidenced by the staff. I picked up a couple of t-shirts, checked out the shop and then asked if they could contact a cab for me since I did not have ny own transportation to get back to my hotel. Before I knew it, a telephone call had been placed by staff and a cab was on its way. Standing outside, waiting for the cab, a local customer stopped and asked if I needed any help. I told him of my situation and he began to tell me about the dealership and areas to ride. I don't believe I heard a negative comment and only praise for the SLC dealership. Due to the service and friendliness of the staff at SLC H-D I did not doubt him one bit. It's a shame there are not more dealerships such as yours on the east coast. Thanks for the great experience and thanks to the staff that assisted me with my purchase and transportation needs, CW www.rideva.net"
By: Anonymous    Fredericksburg,VA
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